Frequently Asked Questions
Questions about products, orders, shipping, returns, wholesale, or the meaning of life? Start here.
Product Questions
What size are the greeting cards?
Kicking Cones greeting cards are 4 x 6 inches, blank inside, and include a white envelope. They are printed in vibrant color on sturdy cardboard paper.
What size are the stickers?
Kicking Cones stickers are 3 x 3 inches. They are kiss-cut from durable vinyl with a glossy finish, high-opacity film, and easy bubble-free application.
What size are the magnets?
Kicking Cones magnets are 3 x 3 inches. They are die-cut from flexible vinyl with a premium matte finish, digital printing, and a black magnetic backing.
Do greeting cards include envelopes?
Yes. Every greeting card includes a white envelope and is blank inside for your own message.
Order & Policy Questions
Where do you ship?
Available destinations and shipping methods depend on the product and destination. The options and shipping cost available for your order will appear at checkout.
How long does processing take?
Most products are made to order and typically take 2-5 business days to fulfill before they ship. Shipping time is additional and depends on the destination and shipping method.
How can I track my order?
When tracking is available, it will be sent to the email associated with your order after shipment. Tracking can take up to 24 hours after shipping to begin updating.
What is your return or exchange policy?
Because our products are made to order, we do not accept returns or exchanges for a change of mind or an incorrectly selected item or variant. If something arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days so we can make it right.
What if my order arrives damaged?
Contact us within 30 days of delivery and include clear photos of the issue. We will work with our fulfillment partner to replace the affected item at no additional cost or provide the appropriate refund. You do not need to send the item back unless we ask.
Can I change or cancel an order?
Contact us as quickly as possible. Changes or cancellations may be possible before fulfillment begins, but once an order is being fulfilled or has been fulfilled, it generally cannot be changed or canceled.
Get in touch
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